Customer First
Every decision starts with what is best for the client. We measure success by the outcomes we deliver, not the technology we deploy.
About MDX Solutions
An ICT solutions company in Dubai with 25+ years of expertise, and the regional presence and global technology partnerships to serve businesses of all sizes.
WHO WE ARE
Anywhere in the Middle East, at your scale.
MDX Solutions Middle East is a leading provider of ICT solutions and services, serving businesses of all sizes.
We are the sole master distributor of Fsas Technologies, a Fujitsu company, in the Middle East, North West Africa and CIS, supplying all Fsas Technologies products and related services.
Our portfolio of ICT solutions covers workplace systems, data center solutions, virtualization, cloud, HPC, artificial intelligence, digital transformation and managed services. We are also the leading SAP Infrastructure Solutions provider in the Middle East.
200+
Certifications
30+
Countries across Middle East, CIS and North Africa
25+
Years of Expertise
UAE · KSA · Qatar
Regional Coverage
OUR HISTORY
A legacy that spans over five decades.
From ICL Fujitsu's first steps in the UAE to MDX Solutions' regional expansion — our story is one of continuous evolution, deep partnerships, and unwavering commitment to enterprise excellence.
1968
ICL
ICL Fujitsu
International Computers Limited operated in UAE from 1968 until 2002, establishing the foundation for enterprise computing in the region.
1999
FS
Fujitsu Siemens Joint Venture
Joint venture between Fujitsu Limited of Japan and Siemens of Germany — forming Fujitsu Siemens Computers, one of Europe's largest IT companies.
2009
FJ
Fujitsu Buyout
Fujitsu bought out Siemens' 50% share of Fujitsu Siemens Computers, rebranding the company as Fujitsu Technology Solutions.
2019
MDX
MDX Solutions Founded
MDX Solutions was founded in 2019 after management buyout, becoming the sole distribution partner of Fsas Technologies across the Middle East, North West Africa and CIS.
2021
2021
Regional Expansion
Sales operations expanded to Egypt and Northwest Africa & CIS Countries, significantly broadening MDX's regional footprint and delivery capability.
OUR VALUES
Principles that guide every engagement.
Our mission is to provide world-class, innovative business and IT solutions that help clients compete. These are the principles that guide how we deliver.
Regional Depth
We are based in the region, with offices in Dubai, Abu Dhabi, Riyadh and Doha, and we understand how business is done here.
Technical Excellence
Our team of certified specialists brings the field experience to deliver complex, multi-vendor projects.
Long-term Partnership
We build relationships that outlast projects, from first deployment through to managed services.
LEADERSHIP
The people behind the practice.
Our leadership team combines enterprise ICT expertise with deep regional networks, and leads sales, presales, finance and compliance for MDX Solutions in the Middle East.
Farid Al Sabbagh
Founder & Managing Partner
An experienced information technology professional and business development expert, Farid Al-Sabbagh is the Founder and the Managing Partner of MDX Solutions Middle East since founding the Company in 2019. With more than two decades of experience in the ICT sector, he is currently responsible for driving overall management and operations of the company across the region, and in strengthening all-round business efficiency and productivity. Focused on driving the regional growth of Fujitsu, he helps build customer and channel partner relationships. Under his leadership, MDX has grown into a trusted ICT partner across the Middle East and CIS, delivering enterprise-grade solutions to a diverse portfolio of clients. He is deeply committed to building long-term partnerships, fostering a culture of excellence, and ensuring the company consistently delivers value to its customers, partners, and stakeholders.
Ibo Ganiev
Finance Director
Ibo Ganiev serves as Finance Director at MDX Solutions Group, where he oversees the company's financial management, planning, reporting, and strategic finance activities. Ganiev holds a bachelor's degree in accounting and a master's degree in strategic finance. He is also a Certified Management Accountant (CMA), reflecting his expertise in financial planning, performance management, cost control, and strategic decision-making. Prior to joining MDX Solutions Group, Ganiev developed extensive international experience with leading technology conglomerates, including IBM, Siemens, and Fujitsu. Throughout his career, he has worked across the United States, Germany, and the Middle East, gaining broad exposure to multinational business operations, financial management, and technology-driven industries. His professional background combines strong technical accounting knowledge with strategic finance expertise and international corporate experience. This enables him to support business growth, improve financial performance, strengthen operational efficiency, assure compliance, and align financial strategy with broader organizational objectives.
Dr. Mahmoud Shihadeh
Head of Digital Transformation Services
Mahmoud Shihadeh is known in his circles as one who has exceptional leadership skills and a go getter. He is a PMI and ITIL Certified professional with a PhD from University of Leicester and MBA from the elite Essex University and has more than two decades of experience in IT solutions. He has a proven track record of working and delivering in challenging environments where he has combined his strengths, that of his strategy and experience to noteworthy solutions in Cloud-based environments, Managed Services, Smart Cities, IoT, AI, IT outsourcing and Application services. Dr. Mahmoud has managed Insightful Leadership at the Strategic Business Units (SBU) and Enterprise levels and ensured strategic decision-making processes are in place. A keen negotiator, he always ensures a 'win-win' for all stakeholders, while implementing a solution. His leadership continues to shape MDX's digital transformation offerings, helping clients modernize their operations and unlock new value through technology.
Amin Abu Dosh
Country Manager, KSA
A seasoned Sales Director with 30 years of experience in the IT industry, specializing in driving business growth and achieving sales targets. His career spans leadership roles in three major Middle Eastern banks—Housing Bank, Riyadh Bank, and Qatar National Bank—where he gained deep industry expertise. Additionally, he has worked with NetApp as a vendor and STME as a partner, further strengthening his strategic sales and business development acumen. With a proven track record of consistently achieving sales targets for the past six years, he excels in building strong client relationships, driving revenue, and leading high-performing sales teams. As Country Manager for KSA, he is focused on expanding MDX's footprint in the Kingdom, forging strong relationships with enterprise customers and partners, and delivering sustained growth in one of the region's most dynamic markets.
Atif Usman
Director of Presales
Atif Usman is Director of Presales at MDX Solutions ME, where he leads the technical strategy behind the company's enterprise solutions and partner offerings. With 23 years of industry experience, Atif brings deep technical expertise to every client engagement, translating complex enterprise requirements into solutions that work. He holds both a Bachelor's and a Master's degree in Computer Science. He works closely with sales, engineering, and partner teams to design scalable, secure, and cost-effective solutions that meet the evolving needs of MDX's clients across the region. His hands-on approach and deep understanding of enterprise architectures ensure that every engagement is grounded in technical excellence and aligned with business objectives, from initial discovery through to successful delivery.
Kateryna Olikhnenko
Compliance Officer
Has a Master Degree in International Trade and Economics (Kyiv National University of Trade and Economics). Has experience of commercials, legal and compliances in different sectors such as technology, asset management and finance. Responsible for ensuring that the company's organizational and business processes are in compliance with government regulations and legislation across the MDX Group's territory of operation. She is implementing an effective legal compliance program, proactively auditing processes, practices and documents. Trains and educates staff so that they are informed of any legal changes, internal regulations and updates to compliance guidelines. Her goal is to ensure that MDX Group operates in a legal and ethical manner while meeting our business objectives. Her meticulous approach and deep understanding of regulatory frameworks help safeguard the company's reputation and support its continued growth across every market it serves.
Delano
Head of Logistics
Delano is heading the logistics department and oversees the entire procurement and order management process, enhancing business development, ensuring sustainability, and improving customer satisfaction. He plays a crucial role in optimizing logistics processes, enhancing operational performance, and contributing to the overall success of the organization. Delano holds a Master's in Business Administration with a specialization in Logistics and Transportation from Amity University Dubai. He began his early career at Aptec-Ingram Micro and Skybridge Solutions and has almost a decade of experience in logistics management, freight forwarding, strategic planning, and ensuring smooth coordination across various organizational and operational functions. His focus on efficiency, reliability, and continuous improvement ensures that MDX delivers on its commitments to customers and partners, on time and in full, across the region.
Mihaela Valchanova
Marketing Department Lead
Mihaela Valchanova leads the Marketing Department at MDX Solutions ME in Dubai, where she drives the company's brand presence, content strategy, and go-to-market initiatives across the region. She holds a Bachelor's degree in Business Management and a Master's degree in Marketing, both earned from UK — a background that shapes her approach to positioning MDX Solutions' enterprise partnerships and sales enablement work. She works closely with the leadership and sales teams to craft compelling messaging, campaigns, and thought leadership that elevate MDX's profile and support business growth. Her strategic, data-driven approach ensures that every marketing initiative is aligned with the company's goals and delivers measurable impact across the markets MDX serves.
Join the MDX team or start a conversation.
Whether you want to partner with us, join our team or discuss your next IT infrastructure project, we would like to hear from you.