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APPLICATION MANAGEMENT

Application Management Services

Application management services (AMS) that stabilize, optimize and improve your business applications, with support at any level you need.

Optimize, stabilize and improve applications.

Our experienced teams help your company cover any demand related to application management: the design of your business application, development of an application of any difficulty with intellectual property passed over to your company, implementation including the underlying infrastructure, improving the performance, functionality or stability of any application, or any level of support for an application already in use. The service includes request fulfilment, problem detection and incident resolution.

Key Benefits
Average SLA of 99.5%, with request and incident handling
Service hours to suit you, including 24x7 and 17x5
ITIL, Lean and DevOps best practices in every service
Expertise in retail, public and government sectors, oil & gas, financial services, logistics, pharma and manufacturing
Intellectual property is passed over to your company
Client-oriented IT engineers, from first request to final resolution

Capabilities and services.

Stabilization of Applications

For applications that need stabilization: problem detection and incident resolution that restore reliable day-to-day running.

Optimization of Applications

For applications that need optimization: improvements to performance and functionality, guided by ITIL, Lean and DevOps best practices.

Application Improvement

Ongoing improvement of your applications, with every change handled through structured request fulfilment.

Application Management & Outsourcing

Any level of support for an application already in use, so your team can leave its day-to-day running to ours.

Service Hours

Service hours that match how your business works, including 24x7 and 17x5 cover, with an average service level agreement (SLA) of 99.5%.

Application Design and Build

Design of your business application and development of applications of any difficulty, including the underlying infrastructure.

Where we deliver this solution.

01

Enterprises whose business applications need stabilization, optimization or improvement.

02

Organizations that want any level of support for applications already in use, with service hours such as 24x7 or 17x5.

03

Companies in retail, financial services, oil and gas, logistics, pharma and manufacturing that want engineers with vertical expertise.

04

Businesses outsourcing application management to a team of client-oriented IT engineers.

05

Teams that want a new application designed and developed, with the intellectual property passed over.

Ready to get started?

Talk to our Application Management Services specialists in Dubai about your requirements. We will design a solution tailored to your environment, budget and timeline.

Discuss Your Requirements